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ShellMate / User manualv3.3.0Current
THE SHELLMATE HANDBOOK

Your infrastructure.
A little more familiar.

From your first SSH connection to your next investigation.
Practical guides for the desktop app and My Page.

Make your first connection Take a guided tour

Meet v3.3.0. Server details, ECS/Fargate access, Sentry diagnostics and language preferences. Current release. Feature access depends on your plan, permissions and workspace configuration.

START HERE

Connect your first server

Install, unlock your vault and open a verified SSH session.

DESKTOP GUIDE

Find your way around

Get comfortable with hosts, tabs and your desktop tools.

WEB GUIDE

Manage your account

Explore My Page, team access, billing and activity.

A guided look around

Meet your workspace.

Explore at your own pace
Illustrated ShellMate desktop workspace with navigation rail, host drawer, server cards and connection actions. All servers are fictional examples.
Desktop workspace illustration · fictional example data1 / 4
01

Find your hosts

Open Hosts in the navigation rail. Use the host drawer and workspace search to find the server you need.

Read the complete walkthrough
  1. Find your hosts. Open Hosts in the navigation rail. Use the host drawer and workspace search to find the server you need.
  2. Unlock the vault. Use Vault to manage your saved credentials. Unlock with the supported key flow before connecting with an encrypted credential.
  3. Read server details. The OS label and Last verified time describe a saved observation from a supported connection. Expand details for more information.
  4. Open a session. Choose Connect on the intended host. Complete authentication and wait for remote verification before treating it as connected.
Watch the 32-second overview Silent video · captions available

Recorded from the illustrated desktop and example My Page walkthrough. No audio or live infrastructure. Download video.

Video text transcript
  1. Desktop workspace: Find your hosts. Open Hosts in the navigation rail. Use the host drawer and workspace search to find the server you need.
  2. Desktop workspace: Unlock the vault. Use Vault to manage your saved credentials. Unlock with the supported key flow before connecting with an encrypted credential.
  3. Desktop workspace: Read server details. The OS label and Last verified time describe a saved observation from a supported connection. Expand details for more information.
  4. Desktop workspace: Open a session. Choose Connect on the intended host. Complete authentication and wait for remote verification before treating it as connected.
  5. My Page: Open Hosts. Choose Hosts in the My Page sidebar to browse the host catalog available to your account.
  6. My Page: Narrow the list. Use the group filter or search to find a server. The browser displays saved metadata; it does not open an SSH terminal.
  7. My Page: Inspect observations. Expand a host’s OS details. Last verified is historical, and Not detected yet means a supported connection has not saved an observation.
  8. My Page: Manage your account. Use Settings for profile, security and language preferences, or Support for help. Other navigation items depend on your role and plan.
Illustrated ShellMate desktop workspace with navigation rail, host drawer, server cards and connection actions. All servers are fictional examples.

Desktop workspace illustration · fictional example data

ONE WORKSPACE, MANY WORKFLOWS

Find your next step.

32 practical guides
THE TWO-MINUTE MENTAL MAP

Desktop for doing.
My Page for managing.

Open remote sessions and work with your vault on the desktop. Use the browser to review host observations, activity and account settings.

Explore My Page
DesktopConnect · files · tools · AI
My PageHost metadata · activity · account

Need a hand?

Find connection checks and what to include in a support request.

Troubleshooting

Manual updated October 20, 2026 · Covers v3.3.0 · Illustrations use example data.